Terma & Syarat Penggunaan Platform 3 Win

These Terms & Conditions ("Agreement") constitute a legally binding agreement between you ("Member", "User", or "You") and 3 Win ("Platform", "We", or "3 Win") in connection with the use of the online betting platform accessible via the website 3win-khelo.com.

Berikut adalah definisi istilah utama yang digunakan dalam dokumen ini:

• "Platform" refers to the website, mobile application, and all online services provided by 3 Win.
• "Account" refers to the personal account registered by you on the platform 3 Win.
• "Balance" refers to the total amount of funds in MYR (RM) held in your account at any given time.
• "Bet" refers to any wager you place on any sport, e-sport, or casino game through the platform 3 Win.
• "Bonus" merujuk kepada kredit percuma, cashback, atau insentif lain yang diberikan oleh 3 Win subject to certain terms and conditions.

Untuk mendaftar dan menggunakan platform 3 Win, you must fully meet all of the following eligibility requirements:

• You are 18 years of age or older on the date of registration. 3 Win mengambil serius perlindungan kanak-kanak dan akan mengambil tindakan segera terhadap mana-mana akaun yang didapati milik individu bawah umur.
• You are an individual acting in your own personal capacity — not on behalf of any company or other entity.
• You are not on an active self-exclusion list at 3 Win or any related platform.
• You register only one account sahaja. Pendaftaran berbilang akaun oleh individu yang sama adalah dilarang sama sekali.
• Semua maklumat yang anda berikan semasa pendaftaran adalah benar, tepat, dan terkini.

Account registration at 3 Win is free and straightforward. During registration, you will be required to provide details such as your full name, an active Malaysian phone number, and a valid email address. 3 Win berhak meminta dokumen pengesahan identiti (KYC) pada bila-bila masa bagi memastikan ketepatan maklumat anda.

Tanggungjawab Keselamatan Akaun

• You are solely responsible for maintaining the confidentiality of your account password.
• Do not share your login credentials with any other party.
• Enable two-factor authentication (2FA) for added protection — this is strongly recommended by 3 Win.
• Segera hubungi pasukan sokongan kami jika anda mengesyaki sebarang akses tanpa kebenaran ke akaun anda.
• Semua aktiviti yang berlaku dalam akaun anda adalah tanggungjawab anda kecuali anda telah melaporkan kompromi akaun kepada kami secara bertulis.

3 Win will never ask for your password via email, SMS, or phone. Be wary of phishing attempts impersonating 3 Win.

All transactions on the platform 3 Win operates in Malaysian Ringgit (MYR). We support the following local Malaysian payment methods:

• Deposits may only be made using a payment method registered in your own name.
• 3 Win reserves the right to reject any deposit suspected of originating from illegal sources or third parties.
• If your deposit has not been credited within 15 minutes, please contact our customer support team with proof of transaction.
• Daily and monthly deposit limits can be set by you directly through your account settings, as part of 3 Win on responsible gaming.

Your winnings are entirely yours and 3 Win is committed to processing all valid withdrawals promptly and efficiently.

• Minimum withdrawal: RM50 per transaction.
• Standard processing time: Under 5 minutes for withdrawals to Malaysian e-wallets (Touch 'n Go, GrabPay, DuitNow) and 1–3 business days for bank transfers.
• Withdrawals must be made to the same payment method used for your deposit (for your first withdrawal) as an anti-money laundering security measure.
• Identity verification documents (KYC) may be required before your first withdrawal or for withdrawals exceeding MYR 5,000 to be processed.
• 3 Win reserves the right to delay withdrawals by up to 7 business days if additional security review is required.

Platform 3 Win offers a range of exciting bonuses and promotions for both new and existing members. All bonuses are subject to the following terms:

General Bonus Terms

• Setiap bonus mempunyai rollover requirements (wagering) that must be met before any withdrawal can be made. Rollover requirements vary by bonus type — typically between 5x and 20x the bonus amount.
• Only one bonus may be active at a time unless otherwise stated in the specific terms of the promotion.
• Bonuses are non-transferable between accounts and have no cash value until rollover requirements have been fully met.
• Cancelled, drawn (push), or voided bets do not count towards meeting the rollover requirement.
• 3 Win reserves the right to cancel or modify any bonus at any time without prior notice if abuse or fraud is suspected.

Key Bonus Types at 3 Win

• Welcome Bonus: Available to new members — check the Promotions for the latest terms.
• Weekly Cashback: A cashback percentage based on your weekly net losses.
• Reload Bonus: Periodic deposit bonuses offered during major events such as the Malaysia Super League, EPL, MLBB M-Series, and BWF badminton tournaments.
• VIP Loyalty Programme: Ongoing rewards based on your betting activity — see the Promotions page for full details.

Platform 3 Win Offers betting on a wide range of sports and e-sports, including football (Malaysia Super League, EPL, La Liga, UCL), badminton (BWF Super Series, Thomas Cup), cricket (IPL, ICC), virtual sports (MLBB, DOTA 2, CS2, Valorant, Free Fire), and many more.

Peraturan Am Taruhan

• Minimum taruhan tunggal adalah RM5. No fixed betting limits are stated — limits depend on your membership tier and the market selected.
• All displayed odds are in decimal format. Odds may change before a bet is confirmed — the odds shown at the time you click "Confirm" are the odds that apply.
• Confirmed bets cannot be cancelled or amended by the user unless the Cash Out feature is available and activated.
• Matches postponed for more than 24 hours from the original scheduled time will be considered void, and all related bets will be refunded.
• Official results from tournament organisers are final. 3 Win in accordance with results officially declared by the relevant sporting body.

Live Betting (In-Play)

• Live betting odds are updated in real time and can change rapidly.
• 3 Win reserves the right to suspend or cancel live betting markets in the event of technical issues or unusual situations occurring during a match.
• Live betting results will be settled based on the score or outcome at the end of regular playing time, unless otherwise stated in the conditions of the relevant market.

Platform 3 Win provides access to online casino games including slots, Live Casino, and table games.

• All casino games use a Random Number Generator (RNG) certified by independent certification bodies to ensure fairness and transparency.
• Kadar pulangan kepada pemain (RTP) untuk setiap permainan slot boleh didapati dalam maklumat permainan berkenaan.
• Live casino games are hosted by real, professionally managed live dealers.
• Any technical issues during a game session that cause a service disruption will be resolved in accordance with 3 Win — pasukan sokongan kami akan menghubungi anda dalam masa 24 jam.

To protect the integrity of the platform and the interests of all users, 3 Win strictly prohibits the following conduct:

• Penipuan dan Manipulasi: Sebarang percubaan untuk memanipulasi keputusan taruhan, mengeksploitasi pepijat perisian, atau menggunakan perisian bot automatik untuk bertaruh.
• Money Laundering: Using the platform 3 Win as a channel to launder proceeds from illegal activities.
• Bonus Abuse: Creating multiple accounts or colluding with other users to unfairly exploit promotions and bonuses.
• Odds Arbitrage: Systematically exploiting odds differences across platforms to guarantee risk-free profits in a manner that is detrimental to the platform 3 Win.
• Technical Disruption: Any attempt to hack, breach, or disrupt the platform's technical infrastructure 3 Win.
• False Information: Providing false or misleading identity or financial information.

3 Win reserves the right to suspend or close any account with or without prior notice in the following circumstances:

• The user has violated any terms set out in this Agreement.
• Activities indicating fraud, money laundering, or abuse of the system.
• Permintaan penutupan akaun dari pengguna sendiri (pengecualian diri).
• Instructions from the relevant authorities.
• Account inactive for more than 12 consecutive months.

Dalam kes penutupan kerana pelanggaran, 3 Win reserves the right to place a hold on the account balance until the investigation is concluded. If no fraud is established, the balance will be returned within 14 business days.

All content within the platform 3 Win — including but not limited to logos, designs, text, images, software code, databases, and graphic elements — are the exclusive property of 3 Win dan dilindungi oleh undang-undang hak cipta Malaysia.

• You are not permitted to copy, redistribute, modify, or commercially exploit any part of the platform's content 3 Win without prior written consent.
• Use of brand logo or name 3 Win for marketing, advertising, or representational purposes without prior authorisation is strictly prohibited.
• You are granted a limited, non-exclusive licence to use the platform for personal and non-commercial purposes only.

Platform 3 Win is provided "as-is". While we strive to ensure continuous, high-quality service, certain limitations of liability apply:

• 3 Win is not liable for any financial losses arising from your betting decisions — betting is an activity that carries inherent risk, and you acknowledge this fact.
• Gangguan perkhidmatan akibat penyelenggaraan sistem, kegagalan teknikal, atau keadaan di luar kawalan kami (force majeure) tidak boleh dituntut sebagai pampasan.
• Kami tidak bertanggungjawab atas sebarang kerugian akibat kegagalan anda mengikut arahan keselamatan akaun yang telah kami nyatakan.
• Had liabiliti maksimum 3 Win in any claim is limited to the amount you deposited in the 30 days preceding the event giving rise to that claim.

3 Win reserves the right to modify, add, or amend any part of these Terms & Conditions at any time. You will be notified of any material changes through:

• A pop-up notification when you log in to your account.
• E-mel ke alamat yang berdaftar dalam akaun anda.
• Pautan "Dikemas kini" yang ketara di halaman Terma & Syarat ini.

Continued use of the 3 Win selepas tarikh kuat kuasa sebarang pindaan adalah dianggap sebagai penerimaan anda terhadap terma yang telah dipinda. Jika anda tidak bersetuju dengan perubahan tersebut, anda berhak menutup akaun anda pada bila-bila masa.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the platform 3 Win, our team is available to assist you 24 hours a day, 7 days a week:

• Email: support@3win-khelo.com
• Live Chat: Accessible directly from your account after logging in
• Response time: Biasanya dalam 30 minit untuk live chat, 24 jam untuk e-mel

For issues related to responsible gaming, please visit the Responsible Gaming for information and available support resources.